We understand that an order may occasionally need to be returned. eatmilalink accepts eligible return requests made within 30 calendar days from the date the merchandise is received.
Because our store focuses on food products, customers should contact us before sending any item back so that we can review the order and confirm the appropriate return procedure.
When a Return May Be Requested
To qualify under this policy, the returned merchandise must:
- Be unused;
- Have its original packaging retained; and
- Involve a qualifying quality-related issue.
A return request must be submitted within 30 calendar days of receipt.
We may ask for information about the order and the reported issue before confirming the return.
Before Sending a Return
Please contact info@eatmilalink.my before mailing any merchandise.
Customers should not send an order to an address that has not been confirmed for the applicable return.
For eligible returns, the designated return address is:
eatmilalink
8789 SE 89th Pl
Ocala, FL 34472-3054
United States
Return Cost
Eligible returns are provided with free return service.
eatmilalink does not charge a restocking fee for eligible returns.
Quality-Related Issues
If a product has a quality-related issue, please contact us with the order details and a description of the problem.
Depending on the circumstances, we may request photographs or other reasonable information to understand the reported issue and determine the appropriate resolution.
Refund Processing
Once an eligible returned item has been received, eatmilalink will process the applicable refund within 1–2 business days.
Refunds are returned to the original payment method used for the purchase.
After eatmilalink has processed the refund, customers should allow 7–10 business days for the refunded amount to appear in the original payment account.
The 1–2 business-day period is our refund processing time. The additional 7–10 business-day period is the time that may be required by the applicable payment provider.
Return Questions
For help with a return or refund, please contact:
Email: info@eatmilalink.my
Phone: +1 352-426-6724
Service Hours: Monday – Friday, 9:00 AM – 6:00 PM Central Time