Free Shipping And Free Returns

Customer Service Policy

eatmilalink provides customer support for orders and purchases made through eatmilalink.my.

We aim to keep communication practical and straightforward. If there is a question about an order, delivery, payment, product, return, or refund, customers can contact us using the information below.

What We Help With

Our customer service can assist with:

  • Questions about products shown on the website
  • Existing order questions
  • Shipping and delivery concerns
  • Available tracking information
  • Payment questions
  • Return requests
  • Refund inquiries
  • General website and checkout questions

For an existing order, providing the order number in your message is helpful. It allows us to locate the relevant purchase more efficiently.

Contacting Customer Service

Email: info@eatmilalink.my
Phone: +1 352-426-6724

Our published service hours are:

Monday – Friday, 9:00 AM – 6:00 PM Central Time

Messages received outside these hours will be reviewed during the next available service period.

Product and Order Questions

If you have a question about a product before ordering, please provide the product name and your question.

For an existing order, please include the order number whenever possible. We may also need the email address associated with the order to locate the relevant transaction.

Shipping Assistance

Orders are normally processed within 1–2 business days. Delivery within the United States generally takes 3–5 business days after shipment.

If an order appears to be delayed, customers may contact us so that we can review the available order and shipment information.

Returns and Refunds

Return requests are handled according to our Return & Refund Policy.

Eligible returns must be requested within 30 calendar days of receiving the merchandise and must meet the stated return conditions.

Once an eligible returned item has been received, the applicable refund is processed within 1–2 business days and returned to the original payment method. Customers should then allow 7–10 business days for the payment provider to post the funds.

eatmilalink operates independently under the eatmilalink business name. Customer service and order assistance are provided through the contact details published on this website.